5 Tips to Ensure Quality Results in Workers’ Compensation Investigations

by Veritas Administrators on Apr 5, 2018 3:49:51 PM

When it comes to workers’ compensation claim handling, quality investigation is the key. Employers expect quality work from their claims adjusters. If the adjuster does a thorough investigation and provides timely feedback and...

Understanding New York WC Loss Transfer and Subrogation Rules

by Veritas Administrators on Mar 23, 2018 2:02:24 PM

Understanding the carrier’s rights to recover subrogation dollars during the claim handling process is the key ingredient in the recipe for recovery in a third-party action. A carrier’s right to subrogation in New York is covered...

Consequences of Terminating an Employee While on Workers' Compensation

by Veritas Administrators on Mar 8, 2018 10:19:31 AM

There is a fine line in the legality of firing an employee while on workers’ compensation. The law protects employees from being fired while on disability. However, there are valid and legal reasons for dismissing an employee while...

Attention PEOs: Are Your Legacy WC Claims Receiving the Attention They Deserve?

by Veritas Administrators on Mar 2, 2018 1:47:36 PM

Dealing with legacy workers’ compensation claims has been a growing challenge for many PEO organizations who carry open reserve dollars on older or “churning” claims.  As Robert Rice writes within NAPEO’s PEO Insider magazine “PEOs...

8 Tips for Preventing Your TPA From Frustrating Otherwise Good Employees

by Veritas Administrators on Feb 15, 2018 2:51:11 PM

The Workers’ Comp service industry would have employers believe that the best Workers’ Comp claim handling outcomes require services of the “best” insurer, TPA, PPO and other service providers. The “best” process is defined...

How Social Media Investigations Assist in Fighting Insurance Fraud

by Veritas Administrators on Feb 8, 2018 2:03:14 PM

Let’s start with a story. There once was a young lady who slipped and fell in a retail store. She alleged multiple injuries, including permanently disabling back issues. Her lawsuit claimed that her life would never be the same, and...

7 Ways To Improve Your Workers' Compensation Program Today

by Veritas Administrators on Feb 1, 2018 2:20:29 PM

You don’t need lots of resources to have better Workers’ Compensation program. I am regularly privileged to experience WC improvements with various employers. I have facilitated and witnessed episodes of fantastic turn-around...

6 Best Practices When Dealing with the "Repeat Offender"

by Veritas Administrators on Jan 12, 2018 1:54:56 PM

In workers’ compensation, the “Repeat Offender” is considered an employee who has a history of filing numerous claims. During the claim handling process, identifying and conducting an extensive investigation with this individual...

3 Approaches for Moving Your Claim Data from TPA to TPA

by Veritas Administrators on Dec 15, 2017 1:39:28 PM

One of the key decisions organizations face when changing TPAs is how they are going to move their claim data. The time and cost involved in moving claim data can make it difficult and even cost prohibitive for an organization to...

Workers Compensation Metrics can be Misleading

by Veritas Administrators on Nov 21, 2017 12:58:30 PM

Claim metrics in workers’ compensation come in many forms including process metrics, vendor metrics, outcome metrics and “our” metrics. Any of these views of our metrics can lead to leakage in our analysis of results.

How do you...