Workers Compensation Metrics can be Misleading

by Veritas Administrators on Nov 21, 2017 12:58:30 PM

Claim metrics in workers’ compensation come in many forms including process metrics, vendor metrics, outcome metrics and “our” metrics. Any of these views of our metrics can lead to leakage in our analysis of results.

How do you...

4 Common Mistakes When Setting Workers’ Compensation Claim Reserves

by Veritas Administrators on Oct 19, 2017 2:38:33 PM

Show me a case with a proper reserve and I will show you an adjuster who knows their claim. There is a blend of intuition and science required in setting reserves for workers' compensation claims. During the entire workers'...

2 Strategies to Help Plan for the Insurance Talent Gap

by Veritas Administrators on Oct 5, 2017 4:31:39 PM

One of the key challenges in 2017 related to Workers’ Compensation is how the insurance industry is going to deal with the insurance talent gap. Within the next 10 years, a large percentage of insurance industry professionals are...

3 Techniques for Successful Medical Canvassing

by Veritas Administrators on Sep 21, 2017 2:24:55 PM

Medical canvassing is an important step in the claim handling process. This is done when an adjuster believes the injured employee’s injury occurred outside their scope of employment. The investigation will determine if the employee...

5 Advantages to Selecting a Customer-focused Workers’ Compensation TPA

by Veritas Administrators on Sep 7, 2017 2:38:55 PM

Are you a small to medium sized regional employer? Do you retain some of your workers’ compensation risk? Are you tired of the same old status-quo regarding your WC claim handling options? Forget the conventional assumption that...

Determining Compensability for Illinois Workers’ Compensation Claims

by Veritas Administrators on Aug 24, 2017 12:24:28 PM

 

When it comes to determining compensability for workers’ compensation claims in our home state of Illinois, there are certain steps to take during the claim handling process to determine if the claim is compensable or should be...

Make Workers’ Compensation Ignorance Your Advantage

by Veritas Administrators on Aug 10, 2017 12:32:18 PM

Employers: You may be missing opportunities to disrupt and re-focus wayward workers’ compensation claims. You can end the usual reality of waiting for your TPA’s adjuster to set a claim handling pace or strategy. Do you feel hesitant...

How to Prevent “Fact-cidents” When Handling Workers Comp Claims

by Veritas Administrators on Jul 27, 2017 2:27:10 PM

Every workers’ compensation claim is not preventable when you consider that some are deliberate. With due respect to the art and science of safety, preventing real physical accidents and repetitive traumas is essential. However, we...

4 Claim Handling Best Practices for WC First Report of Injury

by Veritas Administrators on Jul 13, 2017 12:49:34 PM

Guidelines for filing the First Report of Injury or Illness (FROI) varies state to state. Being able to navigate through this tangled web of rules and regulations can be difficult. The timeline for filing differs, as does the form...

Insurers Should Demand “Exposure-Relief” After Massive CA Fraud

by Veritas Administrators on Jun 29, 2017 11:24:40 AM

When it comes to the unrelenting fraud cases in California workers’ compensation, the hope for mere restitution after convictions of fraudulent actors is not satisfactory. Insurers, TPAs and employers deserve Exposure-Relief via...