Veritas FAQ
FAQ
What type of firm are you?
Veritas Administrators is a national claims management firm and the foremost expert in all things heavy equipment transportation in United States. Our customizable services enable insurance carriers, MGAs, TPA's, captives, program administrators, and self-insureds to quickly and seamlessly extend their claims capacity with no loss of quality or expertise.
What lines of service do you specialize in?
Veritas is the U.S. leader in heavy equipment and commercial transportation claims management. Our specialized experts handle claims involving tractor-trailers, construction machinery, farm equipment, rail, and boats. We deliver tailored solutions in Appraisals, Towing and Storage Resolution, Workers Compensation, Subrogation and Recovery, General Liability, and Cargo claims. Leveraging deep industry relationships with key vendors, tow yards, and repair facilities, we ensure accurate evaluations, efficient resolutions, and reduced claim cycle times.
What is your geographical coverage area?
Many of our clients have losses in multiple states throughout the country. Our national reach extends to all 50 states. At every level of our organization, we are diligent to remain in compliance with all state licensing.
What makes you different than other TPA's?
Unlike other TPAs, Veritas leads the industry through our specialized expertise in heavy equipment and commercial transportation claims. Each claim is managed by a dedicated specialist—not a generalist—who understands tractor-trailers, construction machinery, farm equipment, rail, and boats. Our extensive relationships with key vendors, tow yards, and repair facilities enable rapid, accurate, and efficient claim resolution. By offering fully customizable processes, advanced technology, detailed analytics, and consistent communication, we ensure seamless integration into your operations and deliver superior outcomes you can trust.
Do I need a contract with Veritas to begin utilizing your claim services?
If your choosing to partner with us for our full TPA services then a contract will be required to adhere to national and state compliance. However, any other portions of our adjusting services require no contract to begin handling your losses.
To explore whether a contract is necessary, schedule a call with us or send us an email at connect@veritasclaims.com
Can you describe your claim system and does it meet federal compliance standards?
Our system, ClaimPilot by QISS, is a web-based claims management system that allows us to easily navigate and manage all of your files. We can create customized reports based on in-depth analytics in a variety of formats. Reports can be conveniently run on a schedule and sent to anyone at any time. Furthermore, we can interface with most third parties for electronic data exchange. QISS has completed an SSAE 16 SOC1 Type 2 audit. The QISS system can comply with our clients SSAE 16 requirements.
How do I submit a claim to Veritas?
The easiest way is at our online submission portal at http://www.veritasclaims.com and click on "submit a claim".
You can also submit a new claim via email at claims@veritasclaims.com
