Handling and processing claims can be a delicate and demanding process. Add into the mix that litigation could be a factor and that process can become even more demanding. Let’s look at some strategies that can be practiced to avoid...
The preservation of evidence is a significant step in the claim handling process. When it is done correctly, and in a timely manner, it will assist in determining liability as well as controlling claim costs. There are best practice...
Let’s start with a story. There once was a young lady who slipped and fell in a retail store. She alleged multiple injuries, including permanently disabling back issues. Her lawsuit claimed that her life would never be the same, and...
Determining which insurance policy applies when dealing with a claim can sometimes be straightforward. For example, a claimant falls and breaks a leg. The policy at the time of the fall will cover the claim. Sometimes it’s not that...
Picture a serious auto accident with severe injuries. There is fear, pain, trauma, worry and many unknowns. If it were you, how would you want to be treated? During the claim handling process, one of the best measures for a claims...
One of the key decisions organizations face when changing TPAs is how they are going to move their claim data. The time and cost involved in moving claim data can make it difficult and even cost prohibitive for an organization to move...
The number of distracted drivers is on the rise. Not only is it annoying for other drivers on the road, but it can also be deadly. The increasing number of accidents related to texting and driving is alarming.
During the claim...
Many employers have a false sense of security when it comes to their Workers’ Compensation claim handling process. This despite following their claims provider’s “best practice” guidance to immediately report incidents in the...
Dealing with claims related to green buildings adds a bit of complexity to the claim handling process. Claims for repairs to conventional buildings will usually be priced per square foot. It's not that simple with green buildings.
Current “dram shop” laws allow an establishment or individuals to be held responsible if a person is served liquor, and subsequently causes an accident that results in death, injury or damage. The term “dram shop” dates back to the 18...
