5 Tips to Ensure Quality Results in Workers’ Compensation Investigations

by Lisa Perrone on Apr 5, 2018 3:49:51 PM

When it comes to workers’ compensation claim handling, quality investigation is the key. Employers expect quality work from their claims adjusters. If the adjuster does a thorough investigation and provides timely feedback and...

4 Best Practices for Preserving Evidence

by Lynn Gregory on Mar 29, 2018 2:20:00 PM

 

The preservation of evidence is a significant step in the claim handling process. When it is done correctly, and in a timely manner, it will assist in determining liability as well as controlling claim costs. There are best...

Understanding New York WC Loss Transfer and Subrogation Rules

by John Refior on Mar 23, 2018 2:02:24 PM

Understanding the carrier’s rights to recover subrogation dollars during the claim handling process is the key ingredient in the recipe for recovery in a third-party action. A carrier’s right to subrogation in New York is covered...

6 Tips for Controlling and Negotiating Tractor-Trailer Towing & Recovery Charges

by Erika Cordova-Cabrera on Mar 16, 2018 11:14:35 AM

When a tractor-trailer transporting cargo is involved in an accident, the claim handling process can become very complicated and time-consuming. If the trailer tips over, we’re dealing with damaged cargo, cleanup of the spill (it...

Consequences of Terminating an Employee While on Workers' Compensation

by Lisa Perrone on Mar 8, 2018 10:19:31 AM

There is a fine line in the legality of firing an employee while on workers’ compensation. The law protects employees from being fired while on disability. However, there are valid and legal reasons for dismissing an employee while...

Attention PEOs: Are Your Legacy WC Claims Receiving the Attention They Deserve?

by Christine Bouquin on Mar 2, 2018 1:47:36 PM

Dealing with legacy workers’ compensation claims has been a growing challenge for many PEO organizations who carry open reserve dollars on older or “churning” claims.  As Robert Rice writes within NAPEO’s PEO Insider magazine “PEOs...

8 Tips for Preventing Your TPA From Frustrating Otherwise Good Employees

by Barry Thompson on Feb 15, 2018 2:51:11 PM

The Workers’ Comp service industry would have employers believe that the best Workers’ Comp claim handling outcomes require services of the “best” insurer, TPA, PPO and other service providers. The “best” process is defined...

How Social Media Investigations Assist in Fighting Insurance Fraud

by Christopher Curl on Feb 8, 2018 2:03:14 PM

Let’s start with a story. There once was a young lady who slipped and fell in a retail store. She alleged multiple injuries, including permanently disabling back issues. Her lawsuit claimed that her life would never be the same, and...

7 Ways To Improve Your Workers' Compensation Program Today

by Barry Thompson on Feb 1, 2018 2:20:29 PM

You don’t need lots of resources to have better Workers’ Compensation program. I am regularly privileged to experience WC improvements with various employers. I have facilitated and witnessed episodes of fantastic turn-around...

Navigating the Complexity of the 4 Coverage Trigger Theories

by Tondria Hendrix on Jan 26, 2018 2:02:01 PM

Determining which insurance policy applies when dealing with a claim can sometimes be straightforward. For example, a claimant falls and breaks a leg. The policy at the time of the fall will cover the claim.  Sometimes it’s not...