When it comes to workers’ compensation claim handling, quality investigation is the key. Employers expect quality work from their claims adjusters. If the adjuster does a thorough investigation and provides timely feedback and...
The preservation of evidence is a significant step in the claim handling process. When it is done correctly, and in a timely manner, it will assist in determining liability as well as controlling claim costs. There are best practice...
Understanding the carrier’s rights to recover subrogation dollars during the claim handling process is the key ingredient in the recipe for recovery in a third-party action. A carrier’s right to subrogation in New York is covered...
When a tractor-trailer transporting cargo is involved in an accident, the claim handling process can become very complicated and time-consuming. If the trailer tips over, we’re dealing with damaged cargo, cleanup of the spill (it...
There is a fine line in the legality of firing an employee while on workers’ compensation. The law protects employees from being fired while on disability. However, there are valid and legal reasons for dismissing an employee while on...
Dealing with legacy workers’ compensation claims has been a growing challenge for many PEO organizations who carry open reserve dollars on older or “churning” claims. As Robert Rice writes within NAPEO’s PEO Insider magazine “PEOs are...
The Workers’ Comp service industry would have employers believe that the best Workers’ Comp claim handling outcomes require services of the “best” insurer, TPA, PPO and other service providers. The “best” process is defined primarily...
