Workers Compensation Metrics can be Misleading

by Veritas Administrators on Nov 21, 2017 12:58:30 PM

Claim metrics in workers’ compensation come in many forms including process metrics, vendor metrics, outcome metrics and “our” metrics. Any of these views of our metrics can lead to leakage in our analysis of results.

How do you...

Investigating Texting and Driving Accidents with the Textalyzer

by Veritas Administrators on Nov 9, 2017 1:33:57 PM

The number of distracted drivers is on the rise. Not only is it annoying for other drivers on the road, but it can also be deadly. The increasing number of accidents related to texting and driving is alarming.

During the claim...

Why an Assessment of Your Claim Handling Process is a Must Have

by Veritas Administrators on Nov 2, 2017 3:09:59 PM

Many employers have a false sense of security when it comes to their Workers’ Compensation claim handling process. This despite following their claims provider’s “best practice” guidance to immediately report incidents in the...

6 Areas of Concern When Handling Green Building Claims

by Veritas Administrators on Oct 26, 2017 2:38:48 PM

Dealing with claims related to green buildings adds a bit of complexity to the claim handling process. Claims for repairs to conventional buildings will usually be priced per square foot. It's not that simple with green buildings.

4 Common Mistakes When Setting Workers’ Compensation Claim Reserves

by Veritas Administrators on Oct 19, 2017 2:38:33 PM

Show me a case with a proper reserve and I will show you an adjuster who knows their claim. There is a blend of intuition and science required in setting reserves for workers' compensation claims. During the entire workers'...

Dram Shop Claims – 4 Alerts to Deny Liability that are Often Missed

by Veritas Administrators on Oct 12, 2017 10:15:26 AM

Current “dram shop” laws allow an establishment or individuals to be held responsible if a person is served liquor, and subsequently causes an accident that results in death, injury or damage. The term “dram shop” dates back to the 18...

2 Strategies to Help Plan for the Insurance Talent Gap

by Veritas Administrators on Oct 5, 2017 4:31:39 PM

One of the key challenges in 2017 related to Workers’ Compensation is how the insurance industry is going to deal with the insurance talent gap. Within the next 10 years, a large percentage of insurance industry professionals are...

Understanding the 4 Tort Thresholds During the Claim Handling Process

by Veritas Administrators on Sep 28, 2017 2:25:53 PM

When handling bodily injury claims due to an automobile accident, it’s important to understand the different kinds of tort thresholds and how they vary depending upon where the accident occurred. Auto insurance rules are not the same...

3 Techniques for Successful Medical Canvassing

by Veritas Administrators on Sep 21, 2017 2:24:55 PM

Medical canvassing is an important step in the claim handling process. This is done when an adjuster believes the injured employee’s injury occurred outside their scope of employment. The investigation will determine if the employee...

4 Claim Handling Tips for Investigating Appliance Fires

by Veritas Administrators on Sep 13, 2017 10:28:32 AM

It’s the accident most feared by homeowners: the household appliance fire. You could be working hard to make a nice dinner, and get distracted by a phone call or a knock on the door. The next thing you know, your kitchen is in flames....